You can track your order and see shipping & handling information on your account if you have registered for one.
If you haven’t registered on our site, you can also track your order here with your tracking number.
For more shipping information, send an email to us. We will get back to you in hours.
Change Of Shipping Address
Free of charge.
We don’t accept address changes if the package has already been delivered successfully.
Claim For A Lost Package
If you did not receive the package after the tracking status shows it has been delivered, please contact us within several business days.
Otherwise, you will need to contact the corresponding logistics company directly to start a claim.
We don’t accept lost package claims after a few days from the delivered date.